Wi-Fi service in the residence halls is provided by Boldyn Networks (formerly known as Apogee), a global provider of wi-fi services to industries including higher education, healthcare, and hospitality.听听Boldyn Wi-Fi offers:
- Fast and reliable service
- Ability to connect up to 10 devices simultaneously to the network with guaranteed speeds (100 Mbps downloads/50 Mbps uploads) to each device
- Dedicated support for students 24 hours a day
- Ability to create a personal network to connect your smart devices.
Create听an account
- Go to:
- Sign in using your university credentials and create account
- Once account has been created, sign back in and click on 鈥渟how wi-fi password鈥 under Add Devices Tab.听 You can change your wi-fi password here to something unique.听
- You will use this Wi-Fi password to connect your devices to the network.
Connect for the first time
Go to your wireless settings and connect to 鈥淢yResNet Start Here鈥.听 This will automatically take you to the online portal () where you can sign in.
- Once you are on portal
- Sign in using your Pitt credentials听听
- A pop up will show your wi-fi password
- You can also sign back in and click on 鈥渟how wi-fi password鈥 under Add Devices Tab.听 You can also change your wi-fi password here to something unique.
- You will use this Wi-Fi password to connect your devices to the network.
Connect to the network
- Navigate to the wireless settings on each device听
- Connect to MyResNet-5G (Always use 5G however you can connect to MyResNet2G if your device is not 5G compatible)
- Enter your Wi-Fi password when prompted to connect听听
- Enable the 鈥渁uto-join鈥 feature听听
Tech support
All Wi-Fi tech support questions and issues should be directed to Boldyn:听听
- Email: support@apogee.us
- Voice: 866-423-4564
- Chat:
Do NOT contact the Pitt-Johnstown help desk for issues with Boldyn service.听
For tech support on wired ports contact the Pitt-Johnstown Help Desk:
- Browse:
- Text: PJIT to 814-886-1600
- Call: 814-269-PJIT
- Email: PJIThelp@pitt.edu
Things to remember:
- Boldyn Wi-Fi is available in the residence halls only.听 For all other areas on campus you should connect to WIRELESS-PITTNET.听
- Wired internet connections are not available in any residential facilities.听
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