User Services is responsible to students, faculty, and staff for direct customer support and facilities operations.
Services and Facilities include:
- Computer laboratories
- Residential Wireless support
- Student computers and software
- Faculty and Staff听 Desktop support
Faculty and Staff Services
Where can I go for assistance?
Computer Lab Assistance:听For help with computer labs, accounts, and access problems contact:听 Technology Support Center, 228 Blackington Hall, PJIT (7548)
Technology Classroom Help:听For help with Technology Ready Classroom equipment, contact the听.
General Help:听Student computer consultants are available in the Technology Support Center, 228 Blackington Hall, PJIT (7548). Consultants assist faculty and staff in the use of lab facilities; can direct users to documentation, and troubleshoot most service problems.
Reporting technical problems
Faculty and staff can report all problems or needs concerning campus-specific computer, communication, and media equipment by contacting the听. A requests for service routed through this help ticket system are given priority scheduling by IT staff.
General technology and software support are available through the听听at 412-624-4357. This helpdesk is available 24 hours a day, 7 days a week.听
Problems with Voice Mail
To report problems with your voicemail service, contact the听.听
Problems with Canvas
If you have a problem with Canvas, please contact the web page to find valuable resources and contact information.
Student Services
Computer Lab Assistance:
For help with computer labs, accounts, and access problems contact: Technology Support Center, 228 Blackington Hall.
Contact:
Voice:听814-269-PJIT
Text:听Text PJIT to 814-886-1600
Online:听
General Help Information:
Student computer consultants are available in the Technology Support Center 228 Blackington Hall. Consultants can assist students in the use of lab facilities, direct users to documentation and troubleshoot most service problems.
Personal Computer Problems:
Information Technology does not offer a repair service for personal computers. We are happy to refer students to local vendors who provide such service.
Pitt Printing for Students:
All students with an active Pitt account receive a printing allocation of 900 pages per term. Printing is available in our public computer labs or the Pitt Print website:
Pitt听Printing for Students offers Pitt-Johnstown students the ability to print their work in multiple computer labs across the campus and now from their personal computers, tablets, and smartphones. All students receive a print allocation of 900 pages per semester.听 Additional pages听can be purchased at the Technology Support Center in 228 Blackington Hall.
There are black-and-white printers in all public computer labs and a color printer in the Technology Support Center in 228 Blackington Hall. There are also new Pitt听Print stations located near the Information Desk in the Student Union and the 3rd floor Study Lounge in the LLC.听
- Printing in the Computer Labs
- Printing FAQ (coming soon)
- Printing via Pitt Print
Get Help
- If you have questions about Pitt听Printing, please contact the Technology Support Center Help Desk at听814-269-PJIT (7548).
- You may also request help by submitting a request to the听